Support Center
Find answers to common questions or reach our team directly. We're here to keep your operation running smoothly.
Frequently Asked Questions
Can't find what you're looking for? Contact us directly.
Visit tms.cmscargo.net/register
and create your company account. Setup takes just a few minutes — enter your company name,
add your first user, and you're ready to start dispatching. No software to download and no
credit card required to try the demo.
Yes! We provide a fully functional live demo account. Log in at
tms.cmscargo.net
with email
demo@cmscargo.com and password demo to explore
all features with sample data loaded.
Once logged in, navigate to the Drivers or Equipment section
from the main menu. You can add driver profiles (with license info, pay rates, and contact
details) and equipment records (trucks, trailers, VINs, and maintenance schedules) individually
or in bulk.
CMSCargoTMS syncs directly with QuickBooks Online and QuickBooks Desktop. Invoices, driver
settlements, and expenses created in CMSCargoTMS can be pushed to QuickBooks with a single
click — eliminating double-entry and keeping your books accurate. Setup takes just a few
minutes from the Integrations settings page.
Driver pay can be configured per driver as a percentage of load revenue, a flat rate per mile,
or a fixed amount per load. The system automatically calculates gross pay, applies any
deductions (fuel advances, insurance, escrow), and generates a printable settlement sheet
at the end of each pay period.
Yes. CMSCargoTMS is a responsive web application that works on any device with a modern
browser — desktop, tablet, or smartphone. Dispatchers can manage loads from the office
while drivers and managers can check status updates on the go.
Absolutely. CMSCargoTMS supports multiple user accounts under a single company with role-based
access control. Assign roles such as dispatcher, billing clerk, or administrator so each
user only sees and edits what they need to.
Our support team is available by phone at 859-661-1293 and
by email at info@cmscargo.com Monday through Friday,
8 AM – 5 PM Eastern Time. Enterprise customers receive priority support with a dedicated
account manager.
Get In Touch
Our team is ready to help with any questions about CMSCargoTMS.
Our Office
827 E Main St
Richmond, KY 40475